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Customer Survey


Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Ed's Automotive Center is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Ed's Automotive Center we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.


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OUR REVIEWS

 (54 Reviews)
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My car is finally fixed thanks to Ed’s Automotive!! My registration needed to be renewed but I needed a smog certification and in order to pass a smog test the check engine light needed to be off. My check engine light has been on and off since I got my car. I’ve taken my car to other places and they haven’t been able to figure out what the core issue was. So I took a risk and paid my registration and avoided doing the smog test, but then a couple of weeks ago my car was impounded for incomplete tags 😩 I got my car out of the impounded and decided to take it to Ed’s. Ed’s was able to really do the research and took their time in diagnosing the engine issue. The issue was explained to me thoughtfully and thoroughly, and yesterday I passed my smog test! Thank you so much for fixing my car! Thank you for your professionalism and knowledge!!! I’m now a customer for life!

, 01/15/2025

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ACDelco
AAA (American Automobile Association)
ASE (Automotive Service Excellence)
Jasper
AAA Approved Auto Repair
ASE Master Technician
MechanicNet
CarCareOne Credit Accepted
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KYB
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